By Intious · Updated September 7, 2026
Multiply working days by scheduled paid hours, then subtract separately identified unavailable time. Keep scheduled capacity distinct from productive capacity.
Choose a consistent baseline
Monthly capacity starts with a working calendar and an hours-per-day assumption. Use paid scheduled hours if paid time is your planning baseline; exclude an unpaid meal period from those hours. Do not label the result productive time yet. Meetings, training, leave and absence may reduce service capacity even when they are paid, and each needs a clear treatment.
Calculate capacity per person first
Suppose a planning month has 22 Monday–Friday dates and one full-day closure. Twenty-one workdays at eight paid hours gives 168 scheduled hours per full-time person. A five-person team has 840 scheduled hours only if all five follow that schedule throughout the period. A new starter, a part-time pattern or a different location calendar needs its own calculation.
Avoid counting the same loss twice
If an individual has 16 hours of planned leave, subtract those hours once. If you then apply a shrinkage percentage that already includes leave, the same loss appears twice. One defensible method is to start with scheduled hours and apply one comprehensive shrinkage estimate. Another is to deduct known losses and apply a residual estimate for the remaining categories. State which approach you chose.
Connect the budget to staffing decisions
A monthly total helps compare workload with supply, but timing still matters. A team can have enough monthly hours while leaving Friday afternoons uncovered. Use the FTE calculator for a consistent capacity ratio, then inspect a daily coverage plan. Preserve the date list and your separate adjustments so a change in a closure or leave assumption can be traced without rebuilding the whole budget.
Try it with your numbers
Count working dates with custom weekdays and closures, then export a daily breakdown.
Business Days & Work Hours CalculatorOfficial guidance
U.S. Department of Labor: hours worked · U.S. Department of Labor: regular rate of pay
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- How to Calculate Work Hours Correctly
- Shift Differential Pay: Formula and Examples
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- How to Calculate an Overnight Shift
- Subtracting Unpaid Breaks from a Timecard
- How to Count Working Days Between Two Dates
- Add Timesheet Durations Without Rounding Errors
- Check a Decimal-Time CSV Before a Payroll Import